bgo casino review (84 out of 100)

Live Dealer games

bgo offers a good range of Live Dealer games, powered by Playtech Europe - a great choice, shared by other big hitters like betfair and bet365. Playtech sends its live stream from their studio in Riga, Latvia. They've invested well in the technology, ensuring the feed is fast and clear with no lagging. bgo include Playtech's Live Roulette (2 games) Blackjack (2), Baccarat and Casino Hold Em.

There are 6 Baccarat tables to choose from (including No Commission) with table limits of between £0.50 and £5,000 (VIP) and is available 24/7 with unlimited seats. Each game takes 49 seconds on average, giving an excellent 73 games per hour.

bgo offer 11 Live Roulette games, but to give players something a little different, they also include Prestige Roulette. This is very similar to the late night Roulette you see on TV, where the dealers are slightly more laid-back and interactive with the players. It's entertaining, but if you want a more sophisticated Live Roulette game, you have plenty of choice from the other ten Live Roulette games.

With Blackjack, there are ten tables available 24/7, but tables are often full, so you may have to wait for a seat. Having said that, most tables offer a Bet Behind facility, so you can bet while you wait! Once playing, table limits range from £1 to £250.

In addition to the games mentioned above, bgo also offer Live versions of Three Hi-Lo and Casino Hold Em, again proving that their aim is to offer a selection over and above what's available elsewhere.

To read more about Live Dealer games at bgo casino, click here.

Deposit and withdrawal options

Banking is another area where bgo have put in extra effort in order to provide players with the best possible service. Understanding that players in different countries face different challenges, bgo have specifically identified easy deposit methods for each currency (EUR, GBP, NOK, SEK).

There are 10 deposit methods available, including Visa and Mastercard credit cards, ewallets like Neteller, Skrill and Ukash, and even Pay by Mobile. To make things easy, you can see which options are available to you when you log in to your account and click on 'Deposit'.

Deposit options are instant and allow deposits of between £10 and £99,999 - excellent news for high rolling players, who often find it hard to drop that kind of money online. For any deposit below £500 (or currency equivalent), an additional tax offset fee of 2.5% of the deposit amount will be charged across all payment methods except Boku (Pay by Mobile). A minimum fee of 50p will apply.

There is a fee of £2.50 for all withdrawals, with a minimum requirement of just £20. Although ewallets allow withdrawals within one day, credit card users may be a little frustrated by having to wait between 3 and 5 working days to receive their winnings.

Notwithstanding the withdrawals timescales (which are not that uncommon) the time and effort bgo have put into this essential area of their business means they earn a 4/5 rating for Banking.

Reputation and Trust

Trust is non-negotiable when playing at an online casino, and bgo have that principle at their core. No-one wants to play at a casino where you have little to no chance of winning. To prove that point perfectly, bgo have a 'RTP' (Return to Player) page showing exactly what % of money taken in is paid back to players - see the latest figures here: bgo RTP.

In the past, some 'rogue' online casinos had vague references of being 'licensed by the xyz' Gaming authority, or being operated by 'ABC ltd'. bgo leave you in no doubt as to their trustworthiness by showing the exact licence numbers of themselves and their operating companies, and providing physical addresses - should you want to visit!

bgo is licenced and regulated by the Alderney Gambling Control Commission and the British Gambling Commission - click here to see bgo's account.

bgo uses the latest in industry approved Secure Sockets Layer (SSL) encryption technology (used by a large number of banking corporations) to ensure your information is kept safe, secure and fully encrypted. All player funds deposited are ring-fenced in a separate account which is isolated from other company accounts.

A nice feature at bgo, which demonstrates their responsible attitude, is that players are given the option of setting their own deposit limits to ensure that they stay within their means. Any help required with this issue can be found on the website.

Customer Support

Email

website form

Live Chat

bgo dedicated (0830 - 0000)

Google +

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Twitter

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Post

bgo Entertainment Limited
Inchalla
Le Val
Alderney
GY9 3UL

bgo Casino - summary

At Fortune Palace, we like casinos that offer something different to players. It is our belief that bgo casino do this very well via their unique multi-product approach. In addition to the three casino rooms described above, bgo also offer dedicated rooms for Games and Bingo, clearly demonstrating that they understand the needs of online gamblers in the 2000s.

They also prove this by offering rewards not just to new players, but also by rewarding the loyalty of long-term players with an inventive Loyaty 'hotel'.

They offer FREE banking with excellent limits and have a clear commitment to fairness and transparency.

it still needs to improve to put it in the top tier

When bgo first launched, we felt that their live support was too limited, but we're pleased to say that after various communications with them, they have added more hours to their live chat. We would like to thank bgo for their co-operation with this issue and hope that it increases players' enjoyment. Having said that, it still needs to improve to put it in the top tier of online casinos.

Despite that reservation, we are more than happy to recommend bgo casino to our regular punters, as it offers a uniquely enjoyable experience in a vibrant and 'fun' environment.