Privacy Policy - how we handle your details

About us

FortunePalace.co.uk is owned and run by Follin Marketing Network whose office address is Lakeside, Alexandra Business Park, St Helens, UK, WA10 3TP.

Follin Marketing Network is a family-run business that consists of a team of four, each of whom has their own indvidual skills and areas of interest, and whose collective aim is to bring you the best possible guide to online casino gambling.

FortunePalace.co.uk takes the privacy of your data very seriously. This privacy policy details who we are and how we collect, share and use your personal information. It also covers ways you can exercise your privacy rights.

About this website

FortunePalace.co.uk is a guide to online gambling.

The information contained within this website is provided for entertainment purposes only. This is not a gambling website. No online wagering takes place on this website.

To ensure full disclosure, we should point out that Fortune Palace is an affiliate website - an intermediary in the same was as comparethemarket or confused.com are for insurance. Whilst the information we give is impartial, we should explain that our partners (betfair, bet365 etc) pay us a referral fee for every real money player that signs up.

Information we collect

Usage data - we only collect specific information relating to your usage of this website. This data is automatically sent by you when you visit the site (and any other sites) and includes the search query you used to find this site, the pages you visited, the operators you clicked on, your IP address, the referring URL when arriving at the website, browser type, device type, screen resolution, language preferences, time of access. We cannot personally identify you from this data.

Personal information – we do not request or harvest any personal data that could be in any way used to personally identify you (e.g., email address, name, postal address) unless you choose to age-verify in order to play one of our free play games (see below) though this is a matter of personal choice.

How we use the information

Usage data is collected in order to improve the end user experience of the website and to facilitate the optimisation of the company’s marketing activities. We do not engage in automating profiling using personal data.

Please note that when you click a link to visit the website of one of the operators listed on this site, you will be accessing a third party website and we have no control over that website.

Cookies and tracking technologies

Cookies are small data files that keep a record of certain data. The only cookie (known as First Party cookies) we would place would be a simple 'verified' cookie if you consent to the age verification process described below, but this is just to ensure verification is a one-time process. The third party sites you visit (i.e., the casinos) may use cookies to help identify you as having been sent via FortunePalace.co.uk. This enables them to correctly recognise us as having referred you. By using those websites, you are consenting to their use of cookies. You can manage cookies from your browser, including disabling cookies entirely or deleting specific cookie files. Guides on how to control cookie support are available online for all major web browsers.

Third party cookies – these are placed by third party domains/service providers. In the case of FortunePalace.co.uk, these cookies can be correctly known as trackers. These trackers forward any information you have used to identify yourself. We do not pass any more information than you have provided to your web browser. This information may include such things as your location (at a regional level), the device you are using to browse, your age, your screen resolution etc. This information can then be used by us to help optimise the website - for example, adapting the website to be more functional on an iPhone X.

The only tracker we use is a Google Analytics tracker, which facilitates the processing of usage data, browsing patterns and sources of traffic to the website.

Opt-out

If you are uncomfortable with passing data to Google Analytics, you can make use of their opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout). This is designed to provide website visitors with the ability to prevent their data from being used by Google Analytics for websites using the supported version of Google Analytics JavaScript (analytics.js, gtag.js). If you want to opt out, download and install the add-on for your web browser. The Google Analytics opt-out add-on is designed to be compatible with Chrome, Internet Explorer 11, Safari, Firefox and Opera. In order to function, the opt-out add-on must be able to load and execute properly on your browser. For Internet Explorer, third-party cookies must be enabled.

Information we collect from other sources

Where you have asked us to provide an age restricted product or service, we may collect information from One Account Mobile Limited (1account) and third-party providers of identity data to 1account. This is necessary for 1account to verify that you meet the minimum age and identity verification requirements as determined by relevant UK age restriction legislation. We will record that your age has been successfully verified so that you don’t need to go through the process again. You can find information about 1account and how they manage your personal data by visiting their website: 1account.net.

Who we share your information with

Where you have asked us to provide an age restricted product or service, we may share your information with One Account Mobile Limited (1account), and third-party providers of identity data to 1account. This is necessary for 1account to verify that you meet the minimum age and identity verification requirements as determined by relevant UK age restriction legislation. 1account may retain relevant data for the purpose of future verification. All data processed by 1account is subject to appropriate security measures. Data retained by 1account is subject to periodic review to ensure it is not held for longer than necessary. You can find information about 1account and how they manage your personal data by visiting their website: 1account.net.

Legal basis

Article 6(1) of the General Data Protection Regulation makes available various legal bases under which data may be processed. We will process your data in order to pursue our legitimate interests, which include the need to combat fraud, improve website experience, and analyse the performance of advertising campaigns. Should the interests of you the data subject be deemed to override that of the company, we will cease processing until obtaining consent. For other uses of data as described, we will require consent before processing of data.

Under 18s

Although no gambling takes place within this site, it is designed for adults aged 18 and over. We make efforts to prevent children from accessing this website (through age verification where necessary) and our recommended casinos have strict verification policies in place to ensure no underage gambling can take place.

Safeguarding your data

Although we do not store any personal data, if, for any reason you feel unsure, you have the right to complain to the ICO at the following URL: https://ico.org.uk/make-a-complaint/

Changes to privacy policy

Any changes made to our privacy policy will be updated on this page. Please check back from time to time to ensure you are aware of our policies.